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10 Things You Can Do to Ensure Your CX Success

SugarCRM

Modern CRMs enhance your customer data to discover actionable insights. Bring AI to the Table. Understanding your customers’ data in your CRM isn’t enough anymore. Understanding your customers’ data in your CRM isn’t enough anymore. Make sure the information you show is easy to understand for them.

CX 48
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Everything You Need to Know About Sales Automation

SugarCRM

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. Gather more insightful data.

Sales 26
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ICMI Expo 2019 Conference Roundup

Comm100

Andrew’s session was an insightful look at how customer surveys can be optimized to achieve better results, walking us through ideas and best practices. Great tips from @ndytg who saw a 3.7x increase in survey responses by following these tips.

NPS 57