The Metrics That Matter: 13 SaaS KPIs You Should Track in 2023
SurveySensum
SEPTEMBER 11, 2023
How well is your SaaS product performing, especially in terms of SaaS customer retention ? This is why SaaS businesses must focus heavily on retaining customers and ensuring that they keep using their products and services. A low CAC relative to customer lifetime value indicates efficient customer acquisition.
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