Actionable Insights Customer Expectations Social Media Structured Data 
Lumoa
FEBRUARY 16, 2023
A voice of the customer (VoC) is the process of gathering customer feedback to discover what they need, want, and expect from you. Being proactive here will help you get ahead of the curve by measuring customer satisfaction. Personalize the Questions You Ask Customers expect to receive personalized attention.
SurveySensum
MARCH 3, 2022
By listening to the CUSTOMER. – With Voice of the Customer tools. . VOC tools help you listen and comprehend the customer expectations, opinions, and feedback. And not just that, you can analyze the data and extract actionable insights to improve customer experience. . Custom dashboard.
Expert insights. Personalized for you.
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