Remove Actionable Insights Remove Customer Retention Remove Data Entry Remove Omnichannel
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Why BPO Companies Must Adopt Multichannel Customer Support Center

Hodusoft

BPOs are investing in multichannel customer support software so that they can offer their customers a choice of communication channels as well as an omnichannel experience. An omnichannel call center software is the latest advancement in Unified Communication that helps BPO companies deliver seamless customer service.

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What Is Guided Selling And How Can It Help You Improve CX?

SugarCRM

For this reason, in B2B, guided selling introduces B2B software selling solutions that aid sales teams in increasing sales by recommending the best content, communication tactics, actions, and products to close a deal. In this case, companies need powerful AI tools to transform raw data into actionable insights.

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