Actionable Insights, Machine Learning, ML and Voice of the Customer

Ask the Expert: Your Topic Modeling and Machine Learning Questions Answered

Callminer

JULY 18, 2019

Our ongoing AI webinar series has been full of great audience questions on artificial intelligence, machine learning, and natural language processing. We wanted to highlight some from our most recent How to Use Topic Modeling to Extract Conversational Insights. Is topic modeling supervised machine learning (ML)?

Machine Learning

Machine Learning ML Artificial Intelligence Actionable Insights

Text Analytics in Customer Feedback: The CXO’s Secret Weapon

Lumoa

JANUARY 24, 2024

For a Customer Experience Officer (CXO), dedicating resources to analyzing text feedback from customers can have several benefits: Dissecting Customer Segments : Text analytics in customer feedback allows you to delve into the nuances of different customer groups, understanding their unique preferences and expectations.

Text Analytics

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis

Tech Customer Success

Ask the Expert: Your Topic Modeling and Machine Learning Questions Answered

Text Analytics in Customer Feedback: The CXO’s Secret Weapon

Webinars

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