Advertising/ Marketing Customer Experience CX Net Promoter Score 
Fonolo
JULY 5, 2023
The key is determining which factors your target customer base perceives as the most important. Remember that the customer experience doesn't end when you make the sale. How you treat your customers after they've coughed up the cash is just as important as pre-sale! #cx Inconsistency will breed distrust.
PeopleMetrics
MAY 12, 2022
Your favorite restaurant, an eCommerce site you frequently buy from, a hotel that you've visited several times, a professional vendor that your business relies on—if it's easy, fast, and enjoyable to engage with them, they've almost certainly put careful thought into their customer experiences.
Expert insights. Personalized for you.
104 
Let's personalize your content