Age of the Customer Construction Omnichannel Social Media 
Comm100
FEBRUARY 19, 2021
In 2013, Forrester Research landed on one such phrase – the ‘age of the customer’. Customers have more power than ever to get their voice heard and listened to. While we still very much live and work in the ‘age of the customer’, a new emotion has emerged and grown from within it – empathy. Comm100 Free.
Comm100
FEBRUARY 18, 2021
In 2013, Forrester Research landed on one such phrase – the ‘age of the customer’. Customers have more power than ever to get their voice heard and listened to. While we still very much live and work in the ‘age of the customer’, a new emotion has emerged and grown from within it – empathy. Get Comm100 Free.
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