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Call Center Statistics You Should Know

Callminer

DECEMBER 17, 2019

The introduction of AI in call centers may revolutionize the industry. “Global call center AI market is expected to rise to an estimated value of $4.7 This rise in market value can be attributed to the increased adoption of automated services in business operations along with innovations/advancements in AI.”

Contact Center 207
Contact Center Finance AI Innovation 207
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8 Customer Service Networks You Need to Follow in 2019

Fonolo

MARCH 6, 2019

With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. Live Better Electronically: AI and the Customer Experience. Organizations appear in alphabetical order. What’s Inside: .

Customer Service 102
Customer Service Contact Center Education Non-Profits 102
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