VOZIQ

FEBRUARY 6, 2022

Customer acquisition vs. customer retention — the comparison has existed for quite some time, especially with global enterprises realizing the impact of customer churn on the bottom line and long-term growth. Customer retention, on the other hand, is not as much celebrated as a new sale.

Customer Retention 40

Customer Retention ML Net Promoter Score Customer Acquisition 40

VOZIQ

SEPTEMBER 12, 2022

Customer retention has assumed greater importance for recurring revenue businesses today. Traditional retention approaches are proving ineffective against customer churn today. It’s mainly because customers are only growing stronger by the day with the availability of information and choices.

ML 40

ML Customer Retention Touchpoint AI 40

VOZIQ

SEPTEMBER 12, 2022

Customer retention has assumed greater importance for recurring revenue businesses today. Traditional retention approaches are proving ineffective against customer churn today. It’s mainly because customers are only growing stronger by the day with the availability of information and choices.

ML 40

ML Customer Retention Touchpoint AI 40

VOZIQ

JUNE 7, 2023

The net promoter score (NPS) is a widely used customer satisfaction metric that helps companies measure customer loyalty and predict business growth. A high NPS can also help you increase your customer lifetime value (CLV). Instead, you can leverage AI and machine learning to address this issue.

NPS 40

NPS Net Promoter Score Machine Learning Sentiment Analysis 40

VOZIQ

JUNE 7, 2023

The net promoter score (NPS) is a widely used customer satisfaction metric that helps companies measure customer loyalty and predict business growth. A high NPS can also help you increase your customer lifetime value (CLV). Instead, you can leverage AI and machine learning to address this issue.

NPS 40

NPS Net Promoter Score Machine Learning Sentiment Analysis 40