AI Business Management Customer Feedback Machine Learning 
Lumoa
DECEMBER 19, 2023
Have you ever thought about how some businesses manage to analyze thousands of customer reviews and feedback quickly? The secret lies in the capabilities of AI and its proficiency in conducting sentiment analysis. However, manually sifting through and evaluating this feedback can be incredibly time-consuming.
Lumoa
MARCH 12, 2023
Ask most business leaders and they’ll tell you customer experience (CX) is essential. Everyone and their mother knows that keeping your customers happy and investing in the relationship they have with your business will help you grow. Companies rarely have processes in place to regularly collect feedback.
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