Lumoa

DECEMBER 19, 2023

Have you ever thought about how some businesses manage to analyze thousands of customer reviews and feedback quickly? The secret lies in the capabilities of AI and its proficiency in conducting sentiment analysis. In this article, we’ll explore five innovative and creative ways to leverage AI for sentiment analysis.

Sentiment Analysis 83

Sentiment Analysis AI Machine Learning Social Media 83

TeamSupport

JANUARY 18, 2024

TeamSupport is the number one ticketing and live chat solution for customer-centric businesses. TeamSupport is a tool that helps businesses manage, track, and resolve customer support tickets efficiently. This is where TeamSupport software comes into play. What is TeamSupport Software?

Real Estate 59

Real Estate Machine Learning Customer Satisfaction Gaming 59

DMG Consulting

MAY 16, 2019

Automation and artificial intelligence (AI) are allowing companies to re-imagine and re-invest in all aspects of their businesses, including their employees. Twelve years ago, desktop analytics (DA) technology entered the service world, promising to empower business managers with automated next-best-action or real-time guidance.

Contact Center 76

Contact Center Machine Learning Artificial Intelligence Technology 76

SugarCRM

NOVEMBER 28, 2023

CRM is undergoing a significant shift, driven by advances in technology and changing business dynamics. As businesses diversify their operations and customer interactions span multiple channels, the call for CRM systems that can seamlessly integrate with diverse platforms and offer a more intuitive user experience is growing.

CRM 26

CRM Sales AI Machine Learning 26

DMG Consulting

JANUARY 4, 2019

Automation and artificial intelligence (AI) are allowing companies to re-imagine and re-invest in all aspects of their businesses, including their employees. Twelve years ago, desktop analytics (DA) technology entered the service world, promising to empower business managers with automated next-best-action or real-time guidance.

Innovation 67

Innovation Contact Center Machine Learning Artificial Intelligence 67

SugarCRM

NOVEMBER 27, 2020

When a business excels at customer communication, it provides a platform for answering questions, managing complaints, showing industry expertise, and keeping customers informed. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive. Receive AI Support.

Real Estate 26

Real Estate Machine Learning Start-ups Customer Service 26

Lumoa

MARCH 12, 2023

A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. .

Customer Experience 83

Customer Experience Customer Journey Map Sentiment Analysis NPS 83