Lumoa

DECEMBER 19, 2023

Have you ever thought about how some businesses manage to analyze thousands of customer reviews and feedback quickly? The secret lies in the capabilities of AI and its proficiency in conducting sentiment analysis. Customer feedback is a precious resource for understanding what’s effective and what needs improvement.

Sentiment Analysis 83

Sentiment Analysis AI Machine Learning Social Media 83

TeamSupport

JANUARY 18, 2024

TeamSupport is a tool that helps businesses manage, track, and resolve customer support tickets efficiently. It's designed to streamline workflows, improve communication, and enhance customer satisfaction. In essence, it's your ticket to providing top-notch customer service while making agents' lives easier.

Real Estate 59

Real Estate Machine Learning Customer Satisfaction Gaming 59

SugarCRM

NOVEMBER 28, 2023

CRM is undergoing a significant shift, driven by advances in technology and changing business dynamics. As businesses diversify their operations and customer interactions span multiple channels, the call for CRM systems that can seamlessly integrate with diverse platforms and offer a more intuitive user experience is growing.

CRM 26

CRM Sales AI Machine Learning 26

SugarCRM

NOVEMBER 27, 2020

No one knows better than customer service managers know how vital customer communication is to the success of a business or its product through every avenue of the company. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive.

Real Estate 26

Real Estate Machine Learning Start-ups Customer Service 26