Lumoa

DECEMBER 19, 2023

Have you ever thought about how some businesses manage to analyze thousands of customer reviews and feedback quickly? Machine learning-based methods, like deep learning algorithms, utilize vast datasets to train models that can automatically identify sentiment.

Sentiment Analysis 83

Sentiment Analysis AI Machine Learning Social Media 83

TeamSupport

JANUARY 18, 2024

TeamSupport is the number one ticketing and live chat solution for customer-centric businesses. TeamSupport is a tool that helps businesses manage, track, and resolve customer support tickets efficiently. This is where TeamSupport software comes into play. What is TeamSupport Software?

Real Estate 59

Real Estate Machine Learning Customer Satisfaction Gaming 59

SurveySensum

MAY 14, 2024

For businesses managing large volumes of transactions or user interactions, this is indispensable. By leveraging historical data, machine learning algorithms can provide forecasts that inform decisions across all departments, creating cohesion between IT operations and business objectives.

Predictive Analytics 52

Predictive Analytics Data Entry Invoicing Engineering 52

DMG Consulting

MAY 16, 2019

Twelve years ago, desktop analytics (DA) technology entered the service world, promising to empower business managers with automated next-best-action or real-time guidance. Their initial value proposition is that they allow business managers to easily and rapidly create mini-applications and automations.

Contact Center 76

Contact Center Machine Learning Artificial Intelligence Technology 76

DMG Consulting

JANUARY 4, 2019

Twelve years ago, desktop analytics (DA) technology entered the service world, promising to empower business managers with automated next-best-action or real-time guidance. Their initial value proposition is that they allow business managers to easily and rapidly create mini-applications and automations.

Innovation 67

Innovation Contact Center Machine Learning Artificial Intelligence 67

SugarCRM

NOVEMBER 28, 2023

CRM is undergoing a significant shift, driven by advances in technology and changing business dynamics.

CRM 26

CRM Sales AI Machine Learning 26

SugarCRM

NOVEMBER 27, 2020

When a business excels at customer communication, it provides a platform for answering questions, managing complaints, showing industry expertise, and keeping customers informed. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive. What Is SugarLive?

Real Estate 26

Real Estate Machine Learning Start-ups Customer Service 26