Remove AI Remove Business Operations Remove Compliance Remove CXM
article thumbnail

Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

It is AI-powered and facilitates the creation, distribution, and analysis of surveys with ease. It is suitable for businesses of all sizes and is affordable for startups and SMBs. The tool is also an AI-powered survey tool and offers actionable insights by analyzing customer feedback. 10) Qualtrics $120 per month 8.5 (10)

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. She has over 20 years of experience in delivering CX success for local, pan African, and international organizations.