AI Business Operations Customer Service Sales Omnichannel 
CommBox
DECEMBER 15, 2021
With the rise of big data, AI and automation, businesses are excited to use the latest technologies to power their operations and serve their customers. A key area that businesses are looking to automate is their customer communications. This can be customer service, sales, automated services and more.
SurveySensum
JULY 14, 2020
Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist. A Customer Service & AI Engagement Strategist, Martin Hill-Wilson is a Mentor, Advisor, and Trainer on Customer Service. Emma Donnelly – Head Of Customer Service at Redrow Homes.
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