Remove AI Remove Case Management Remove Compliance Remove CRM
article thumbnail

Generative AI for the Service World

DMG Consulting

Generative AI for the Service World DMG defines Generative AI as “a type of artificial intelligence that leverages deep-learning algorithms to produce new content (e.g., Generative AI is ideal for service organizations due to its ability to create content in response to inquiries. and customer service organizations.

AI 59
article thumbnail

A CRM Evaluation Checklist: What Should You Look For?

SugarCRM

With the wide range of different CRM solutions on the market, it can be challenging to figure out exactly which one is right for your business. What questions should you ask your team and potential CRM vendors? Evaluating CRM systems, whether you’re implementing a new one or replacing an old system, isn’t easy.

CRM 26