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Is this the future for Customer research teams in 2024 and beyond?

Beyond Philosophy

I’m obsessed with AI at the moment. One area that will feel the influence of AI keenly is customer market research. 26% say AI will create more market research jobs than there are today, 35% believe it will reduce the overall number, and 39% don’t believe it will change the overall job market.

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10 Examples: The Impact of Closed Loop on Customer Service

SurveySensum

Having mastered the art of listening, let’s see how companies translate this symphony of the voice of the customers into real-world improvements through the power of closed-loop feedback. Impact of Closed Loop on Customer Service: 10 Brand Examples 1.

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Can We Trust Facebook?

Beyond Philosophy

Also, Facebook uses AI to capture and keep your attention to maximize their ad revenues. . Facebook is working to advance the field of machine intelligence (AI). As the machines learn how to do things, is the AI learning a system that puts the user and privacy first, or how to be more underhanded and less transparent?