Beyond Philosophy

MARCH 16, 2023

With so many companies concentrating on investing resources in customer experience management, with all the technology and tools in use to make it easier than ever before, why don’t we see the opposite? Worse, one cheeky bloke suggested that if that were the case, maybe we shouldn’t spend money on customer research.

Customer Satisfaction 88

Customer Satisfaction Technology Technology Customer Experience Management 88

Beyond Philosophy

APRIL 17, 2021

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. Key Ideas to Improve your Customer Experience. 02:29 We announce the name and purpose of our new series, the Ten Most Effective Ways to Influence Your Customer.

Management Consulting 78

Management Consulting Customer Relationship AI Customer Experience 78

Beyond Philosophy

MAY 15, 2021

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. 5 Rules for Managing Your Customer Experience in Business to Business. Follow Colin on LinkedIn and Twitter.

Customer Experience 103

Customer Experience B2B Healthcare Management Consulting 103

SurveySensum

JULY 14, 2020

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132