SugarCRM

JULY 7, 2022

Businesses need to use a CRM that incorporates artificial intelligence (AI) and machine learning (ML) into its functionality to augment staff knowledge and help prioritize workload focus. Capture, Manage and Analyze Customer Data. A data-driven approach is critical to maximizing sales, customer satisfaction , and conversion.

Technology 55

Technology Technology Data Entry ML 55

SugarCRM

FEBRUARY 28, 2023

Data quality impacts personalization efforts company-wide with sales, marketing, and service departments being subjected to data relevancy. However, high-performing CRM platforms now feature AI technology and automated data acquisition to improve their capabilities, accelerate CX efforts, and eliminate manual data entry.

AI 26

AI Data Entry CX CRM 26

Hodusoft

SEPTEMBER 18, 2023

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. HoduSoft, an innovative provider of unified communications and BPO solutions, will be one of the prominent participants at this event.

Innovation 52

Innovation Artificial Intelligence Data Entry ML 52