Artificial Intelligence Customer Feedback Sentiment Analysis Structured Data 
Lumoa
JANUARY 8, 2024
And, if you’re nodding along, I’m also betting you’re savvy enough to know that the future of business success is tightly intertwined with embracing Machine Learning (ML) and Artificial Intelligence (AI). AI tools are changing the way we analyze customer feedback. The market reacts, and reviews pour in.
Lumoa
JANUARY 23, 2018
What is text analytics, or text mining, and why is it so relevant in the context of customer feedback analytics? Text analytics includes a set of techniques that structure information arriving in text format— in this case, free text customer feedback. Topic analysis reveals topics that are most talked about.
Expert insights. Personalized for you.
157 
Let's personalize your content