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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

The Future of Customer Experience Calls Urgently for a Significant Shift Lynn Hunsaker. The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more. CXM Timeline to CX-Centricity.

CXM 63