Artificial Intelligence Customer Satisfaction Customer Service Michigan 
Comm100
MAY 4, 2022
AI chatbots are powered by artificial intelligence so rather than following a pre-set range of questions, they can understand intent and complexities of language. For credit unions wanting to meet their members’ customer service expectations, omnichannel member engagement is essential. Lake Michigan Credit Union.
Comm100
NOVEMBER 13, 2022
Brands of all industries are beginning to recognize the huge benefits that customer service chatbots can bring to their organization. 70% of customers either currently use or are interested in using chatbots for simple customer service enquiries. Customer service chatbots don’t just benefit the end consumer.
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