Artificial Intelligence E-commerce ML Omnichannel 
Ameyo Callversations
FEBRUARY 9, 2022
The term conversational AI refers to artificial intelligence to communicate with customers and visitors according to their online persona. A conversational AI provides an automated customer support service leveraging omnichannel deployments using chatbots and voice assistants. Let’s take a look at how.
SurveySensum
MAY 20, 2020
They are spending hours on streaming platforms for entertainment, social media to connect with the outside world, e-commerce portals for shopping, delivery apps for food, and so on. Use of omnichannel to listen and engage customers. Video calls are coming very easily to keep the emotional touch with the customers.
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