Artificial Intelligence Machine Learning Predictive Analytics Unstructured Data 
SugarCRM
OCTOBER 24, 2023
However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Today’s CRM tools have been infused with predictive analytics and machine learning capabilities.
Ameyo Callversations
APRIL 21, 2022
Apart from Conversational AI, Artificial intelligence projects will help employees or customer service agents be more productive by performing repetitive tasks. In addition, cloud-based analytics engines and unstructured data processing will help decipher the insights hidden in the data.
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