SugarCRM

APRIL 21, 2022

They have seen the necessity of using technology for collecting, managing, and advancing customer interactions. For example, the use of a centralized CRM solution to capture and process details has become critically important given the significant increase in work-from-home (WFH) arrangements. Make CRM a Strategic Focus.

CRM 29

CRM B2C Sentiment Analysis Artificial Intelligence 29

SugarCRM

OCTOBER 27, 2022

What’s New, What’s Next – Scanning the CRM Horizon. We caught up with Volker Hildebrand, SugarCRM SVP Product Management, and Zac Sprackett, Chief Product Officer, to ask where the big innovations in sales technology can be found. Self-Service: Self-serve is coming to B2B in the same way that it has in B2C.

B2B 26

B2B E-commerce CRM CX 26

SugarCRM

SEPTEMBER 3, 2020

Five Ways You Can Drive Revenue From Your CRM. Whether you work in a B2B or B2C industry, modern customers want to be treated like the unique individuals they are. Customer Relationship Management (CRM) technology changes all that. How to Drive Revenue From Your CRM. The answer is a resounding yes.

CRM 55

CRM Artificial Intelligence Data Entry B2C 55

SugarCRM

DECEMBER 2, 2020

According to CRM.org , “[a] CRM gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service.” ” What Does a CRM System Do? Operational CRMs. CRM for Enterprise.

CRM 29

CRM Data Entry Customer Relationship Management Compliance 29

SugarCRM

FEBRUARY 7, 2023

Fortunately, advancements in technology have come to the aid of organizations in the form of modern sales solutions. But let’s see below how guided selling and technology can bring their fair contribution. And many B2B and B2C businesses aspire to reach the same level of “magic.” What Is Guided Selling?

CX 26

CX B2C Engineering B2B 26