SugarCRM

APRIL 21, 2022

For example, the use of a centralized CRM solution to capture and process details has become critically important given the significant increase in work-from-home (WFH) arrangements. Here are three key recommendations for organizations to consider related to CRM. Make CRM a Strategic Focus. Embrace and Manage Data.

CRM 29

CRM B2C Sentiment Analysis Artificial Intelligence 29

SugarCRM

OCTOBER 27, 2022

What’s New, What’s Next – Scanning the CRM Horizon. Sugar Connect scoops up information from emails and calendar entries in both Google and Outlook without the user leaving their activity flow and uses that data to fill SugarCRM with zero effort. Customer Experience is a differentiator and a business essential.

B2B 26

B2B E-commerce CRM CX 26

SugarCRM

SEPTEMBER 3, 2020

Five Ways You Can Drive Revenue From Your CRM. Whether you work in a B2B or B2C industry, modern customers want to be treated like the unique individuals they are. Customer Relationship Management (CRM) technology changes all that. How to Drive Revenue From Your CRM. With CRM, that doesn’t have to be the case.

CRM 55

CRM Artificial Intelligence Data Entry B2C 55

SugarCRM

DECEMBER 2, 2020

According to CRM.org , “[a] CRM gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service.” ” What Does a CRM System Do? Operational CRMs. CRM for Enterprise.

CRM 29

CRM Data Entry Customer Relationship Management Compliance 29

SugarCRM

FEBRUARY 7, 2023

And many B2B and B2C businesses aspire to reach the same level of “magic.” Guided selling is far from magic and closer to AI-powered data engineering, custom software development, and deployment. Guided Selling in B2B Sales In B2B, buyer journeys are more nuanced than in B2C or eCommerce. When Should You Consider Guided Selling?

CX 26

CX B2C Engineering B2B 26