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eBay & PayPal’s Split is Good for Customers

Beyond Philosophy

It was like PayPal was a little brother tagging along the bigger one. In the past when both of these companies partnered up, eBay was the bigger and faster-growing business model, while PayPal was its convenient service to handle payments. The rise in popularity of mobile payments, however, has given PayPal more opportunity to grow.

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eBay & PayPal’s Split is Good for Customers

Beyond Philosophy

It was like PayPal was a little brother tagging along the bigger one. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda. The Moral Dilemma: Collecting Data on Customer Behavior.

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eBay & PayPal’s Split is Good for Customers

Beyond Philosophy

It was like PayPal was a little brother tagging along the bigger one. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda. The Moral Dilemma: Collecting Data on Customer Behavior.

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It’s All About The $$$ – How Much Money Can Chatbots Actually Save You?

Comm100

This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. And, happier agents have a better overall workplace morale, which translates into the quality of customer service. Why Chatbots? And, Chatbots more than pull their weight.

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You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

Comm100

This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. The activities in this eBook can be great training materials to improve customer service or morale in your team. The deadlier alternative to slow replies is no replies.