8 Essential Features for your Contact Center LMS
Customer Service Life
NOVEMBER 5, 2018
This article was originally published on the FCR blog on October 8, 2018. Learning paths allow you to enroll learners in the series of courses that are relevant to their role. Any time you can integrate a new system with your existing tools and prevent agents from having to open another window it’s a good thing.
79 
Let's personalize your content