Nowhere to Go But Up: Bold AI Predictions for 2022
Uniphore
JANUARY 25, 2022
A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. As the AI-powered customer experience (CX) frontier becomes more mainstream, companies will look to emotion AI to offer a differentiated experience rich in actionable data. What was once an optional add-on service is now a staple of virtually every online purchase.
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