build-admirable-acts-guided-by-your-non-negotiables 
Customer Bliss
FEBRUARY 18, 2020
Today I want to introduce another really critical word, and that is “admirable acts” or “admiration.” There is an admiration that embraces their actions and their people—that fuse the company to individuals. So I like to call these your guardrails for building out your operation.
Intercom, Inc.
SEPTEMBER 19, 2019
We chat about this exciting development, and we also look at the evolution of hiring needs when moving from startup to scale-up, how to build a culture that’s both collaborative and competitive, and why price and speed are his North Star. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice.
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