5 Strategies for CX Excellence
PeopleMetrics
JULY 20, 2020
You probably interact with customers in a variety of ways: website, app, contact center, location, field services, etc. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. After all, there is no cash without customers and employees! Sean holds a Ph.D.
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