PeopleMetrics

JULY 20, 2020

Depending on your Customer Lifetime Value (CLV), this can be a complete game changer. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. in Business Administration with a specialization in marketing science from Temple University in Philadelphia.

CX 163

CX CEM Close the Loop Business Administration 163

PeopleMetrics

MAY 24, 2018

Entrepreneurs looking for a crash course on how to best listen to customers and use that feedback to improve their business will benefit from the book as well. In this book, Sean McDade provides a game plan for how to embed this inside your organization.". Jeanne Bliss , Best-selling Author of Would You Do That To Your Mother?

Customer Feedback 54

Customer Feedback CEM VOC Business Administration 54

PeopleMetrics

JULY 10, 2018

Here’s some gold early in the book—if you remember only what follows, you are already ahead of the game regarding customer listening. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. Much more to come on touchpoints later. The Benefits of Customer Listening.

CEM 66

CEM VOC Touchpoint Social Media 66

PeopleMetrics

MAY 28, 2020

RCA is a game changer. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data.

CEM 87

CEM VOC Business Administration Machine Learning 87