Remove Business Administration Remove Close the Loop Remove Customer Experience Management Remove Customer-Centric Organization
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5 Strategies for CX Excellence

PeopleMetrics

Depending on your Customer Lifetime Value (CLV), this can be a complete game changer. You can set up real-time alerts that go to the appropriate person in your company who is responsible for following up with the customer and “closing the loop.” This activity alone with make your company 10x more customer-centric.

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