Business Administration, CX Transformation and Education

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

JANUARY 4, 2019

#CustomerExperience #CX Click To Tweet. Lastly, Alan shared some advice regarding resources that help him work more efficiently in terms of implementing the CX transformation. Improve Your Project Management Skills. Alan mentioned that his project management skills are what really allows him to maintain momentum on the projects.

Hospitality

Hospitality Hospitality Healthcare Customer Experience

Customer Experience Challenges According to 15 CX Experts

Lumoa

OCTOBER 31, 2018

Many companies experience numerous challenges in the ares of customer experience transformation. We talked with the leading customer experience experts to find out what CX professionals should pay attention in the coming years. “CX It starts inside the business - communicate, communicate, communicate and educate, educate, educate.

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Tech Customer Success

Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Experience Challenges According to 15 CX Experts

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