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Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

He spent three years here traveling the country meeting with hospital executives all the way from HR to IT to finance. Prior to joining Cedars-Sinai, Alan was with Emory Healthcare in Atlanta, Georgia, serving as the Director of Operations. The presenting sponsor of The Chief Customer Officer Human Duct Tape Show is Customerville.