article thumbnail

10 Best Medallia Competitors and Alternatives of 2022

SurveySensum

For example, customer service agents and business consultants. . Closing the loop. It charges for both “units” and users. “Units” are nothing but named individuals in surveys who don’t have log-in privileges. It is not an easy-to-use tool for new users.

article thumbnail

Chobani: Putting market research to work

Qualtrics

As business consultant and author Greg McKeown has recently shown , maybe it’s better to be a specialized generalist. Being able to understand why and how certain people and groups act empowers you to deliver personalized services, products, and experiences that have a big impact, and ultimately drive business performance.