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For example, customer service agents and business consultants. . Closing the loop. The Experience Hub feature connects with business tools that allow company-wide sharing of feedback from customers. The innovative text analysis extracts trends and patterns from feedback. . Effortless and quick to update.

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Chobani: Putting market research to work

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As business consultant and author Greg McKeown has recently shown , maybe it’s better to be a specialized generalist. Being able to understand why and how certain people and groups act empowers you to deliver personalized services, products, and experiences that have a big impact, and ultimately drive business performance.

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