Business Consulting Engineering Innovation Social Media 
Comm100
SEPTEMBER 22, 2016
How to Build Your Customer-Driven Growth Engine by Jeanne Bliss. Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. Due to social media, unhappy customers are now more vocal than they ever had the means to before.
SurveySensum
JULY 14, 2020
He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.
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