Lumoa

APRIL 28, 2024

Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. Lumoa is the only provider that offers the same pricing no matter how many users you have. You can ask Athena questions and get quick answers.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

SurveySensum

FEBRUARY 11, 2022

For example, customer service agents and business consultants. . Leverage the potential of machine learning with SurveySensum’s text analysis. It charges for both “units” and users. “Units” are nothing but named individuals in surveys who don’t have log-in privileges. Text Analytics.

Close the Loop 52

Close the Loop Touchpoint NPS Customer Feedback 52

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. She is the Founder of the consulting firm, Bodine & Co. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132