Top 30 Customer Service Books Every Team Needs to Read
Comm100
SEPTEMBER 22, 2016
Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. Due to social media, unhappy customers are now more vocal than they ever had the means to before. Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin.
Let's personalize your content