Shep Hyken

SEPTEMBER 28, 2022

With more than 20 years of international experience in business consulting, Mita has been part of leading programs that help drive revenue and competitive advantage using customer strategy. New York Times ?bestselling bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.

Business Consulting 65

Business Consulting Customer Service CX Customer Relationship 65

Shep Hyken

MARCH 15, 2022

Retail Practice at the business consulting firm AlixPartners. New York Times ?bestselling bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. co-head of the?Retail Shep Hyken is a customer service and experience expert,?

Retail 57

Retail Business Consulting Start-ups Technology 57

ClientSuccess

OCTOBER 10, 2018

5) From : Adam Kuznia , Chief Customer Officer | Company : DataCamp | Location : New York City. 6) From : Jesse Brightman , Head of Customer Success | Company : stensul | Location : New York City. Only when you have a good understanding can you possibly consider trying to solve. Focus on making them successful.

Start-ups 70

Start-ups Customer Relationship Management Business Consulting Engineering 70

Confirmit

MAY 1, 2017

On April 27, 2017 Confirmit’s New York City office joined thousands of American businesses to participate in Take Our Daughters and Sons to Work Day. In the end, Confirmit’s Take Our Sons and Daughters to Work Day 2017 was tremendously successful for the children and Confirmit employees alike.

Education 45

Education VOC Voice of the Employee Business Consulting 45

Qualtrics

APRIL 9, 2019

I was a business consultant, and my now-mentor asked me to be her HR business partner. I’ve been certified with the NeuroLeadership Institute here in New York City, and David Rock has made the neuroscience of leadership really attainable for people. Over to Karalyn!

Compliance 37

Compliance Engineering Start-ups Business Consulting 37

Comm100

SEPTEMBER 22, 2016

Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. In Uplifting Service, New York Times Bestselling Author, Ron Kaufman, guides readers through a new, more effective set of guiding principles with actionable advice.

Customer Service 70

Customer Service Customer Loyalty E-commerce Customer Satisfaction 70

SurveySensum

JULY 14, 2020

A New York Times and Wall Street Journal bestselling author, Shep Hyken is the Chief Amazement Officer of Shepard Presentations. He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132