Fonolo

JULY 8, 2021

Companies use all sorts of metrics and techniques to evaluate their customers’ satisfaction with their products and services. Google reviews, social media activity, and customer service surveys all help companies learn about their customers’ experiences. Passives (7-8): These customers are neutral.

Net Promoter Score 142

Net Promoter Score Contact Center NPS Customer Satisfaction 142

Hodusoft

JUNE 30, 2022

Industry trends, especially in communication technology, have been fast-paced over the last few years. ITEXPO is one such event that holds a mirror for businesses all across the globe regarding the current and emerging ICT trends. ITEXPO is one of the largest business technology events.

Contact Center 52

Contact Center Technology Technology Gaming 52

Zendesk

FEBRUARY 9, 2023

Skilled employees are an asset to your business. A poor customer experience. A good customer and employee experience go hand in hand. Dedicated agents can ensure the best customer journey. Here are a few examples of turnover rates across industries: Accommodation and food services: 86.3

Real Estate 52

Real Estate Transportation Entertainment B2C 52

SugarCRM

JUNE 21, 2022

So how can you make the best deal when searching for the best CRM solution for your business? Services for CRM Implementation. When you’re ready to expand, Sugar provides an easy upgrade path to the next edition, so you can continue accelerating your business growth with CRM. Additional Services.

CRM 26

CRM Start-ups Engineering Sales 26