Fonolo

JULY 8, 2021

Companies use all sorts of metrics and techniques to evaluate their customers’ satisfaction with their products and services. Google reviews, social media activity, and customer service surveys all help companies learn about their customers’ experiences. Passives (7-8): These customers are neutral.

Net Promoter Score 142

Net Promoter Score Contact Center NPS Customer Satisfaction 142

Hodusoft

JUNE 30, 2022

ITEXPO is one of the largest business technology events. This annual event brought together businesses, service providers, IT professionals, emerging startups, SMEs, and other prominent players in the communication technology industry under one roof. HoduSoft’s deliverance has been a contributing factor to its business growth.

Contact Center 52

Contact Center Technology Technology Gaming 52

Zendesk

FEBRUARY 9, 2023

Skilled employees are an asset to your business. A poor customer experience. A good customer and employee experience go hand in hand. Dedicated agents can ensure the best customer journey. Here are a few examples of turnover rates across industries: Accommodation and food services: 86.3

Real Estate 52

Real Estate Transportation Entertainment B2C 52

SugarCRM

JUNE 21, 2022

So how can you make the best deal when searching for the best CRM solution for your business? Services for CRM Implementation. Our new Sugar Sell Editions include capabilities for any business requirements, from starters with small teams to larger or global companies with complex requirements. Additional Services.

CRM 26

CRM Start-ups Engineering Sales 26

SugarCRM

OCTOBER 10, 2023

Integration with various communication channels such as email, chat, and social media ensures that customer interactions are seamless. This integration not only enhances the customer experience but also provides valuable data for further improvements. Streamlined Sales Processes In sales, time is always of the essence.

Business Operations 26

Business Operations CRM Social Media Sales 26