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What Is Outbound Call Center Software And How Can I Improve My Outbound Call Center?

Hodusoft

Outbound calling has been an effective strategy for businesses to expand their customer base. A research study has shown that businesses that use cold calling tactics have experienced 42% more business growth than those that don’t. It has become a must-have technological aid for every business. Telecalling.

CRM 96
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The Role of NPS in the Banking Industry

SurveySensum

This CX metric has the ability to gauge customer loyalty and predict business growth. Using NPS in banks, it can get to the heart of why customers would or wouldn’t recommend them to others. This helps businesses connect with a diverse customer base. Compliance with data privacy regulations like GDPR.

NPS 52
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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

So, when people are asked, especially from a leadership team or an exec team, “Hey, we need to accelerate,” I think what they mean is accelerate business growth, which usually comes down to revenue. That’d be just one random way if we could attract new customers with software. That’s one category.

Start-ups 228
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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

It’s increasingly becoming the backbone of all customer communications throughout the customer journey; across sales, marketing, and support. We’ve been working hard on them, we’ve had customers use them in beta, and now we’re excited for lots more people to try them, hopefully lots of you to try them.

Start-ups 118