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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Not only has technology changed the way we interact with customers, but it’s also massively changed the way we communicate with our peers within the industry. There are more customer experience management blogs and articles than ever before — not to mention the growing libraries of video and interactive content.

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Customer Experience for the Future: Brilliance by Pattern Discovery

ClearAction

Customer Experience for the Future: Brilliance by Pattern Discovery. And likewise, business growth from customer experience management is the product of discovering patterns. Natural breakouts of customer data can be your best revelation yet. Especially when they explain customers' expectations.