SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26

Zendesk

AUGUST 10, 2021

Whether you’re new to the prospecting game or a seasoned pro, these are your go-to strategies for turning contact information into sales. Business management and finance. Remember: prospecting is a numbers game. To refocus, it’s worth remembering that sales is a numbers game. Streamline your prospecting with a CRM.

Sales 104

Sales Social Media Gaming Start-ups 104

Zendesk

AUGUST 10, 2021

Whether you’re new to the prospecting game or a seasoned pro, these are your go-to strategies for turning contact information into sales. Business management and finance. Remember: prospecting is a numbers game. To refocus, it’s worth remembering that sales is a numbers game. Streamline your prospecting with a CRM.

Sales 52

Sales Social Media Gaming Start-ups 52

Fonolo

MAY 17, 2017

A Workforce Management (WFM) solution. Workforce management software is an umbrella term for any software that helps a business manage its employees. WFM solutions help to alleviate this with a wide range of tools around labor scheduling, vacation management, and other HR-related activities. Gamification.

Contact Center 70

Contact Center Technology Technology CRM 70

Fonolo

JANUARY 14, 2020

It’s one of our favorite places to learn about every facet of consumer-first business management. Peter Lavers is a customer experience blogger and CRM expert, and one of the world’s top influencers in customer experience management. . Top Pick: Promoting a digital-first mentality throughout the contact center.

Customer Service 136

Customer Service Contact Center Social Media CX 136

ClearAction

NOVEMBER 18, 2015

Expectations are the name of the game. Start with the people who facilitate various facets of customer experience management : analytics, CRM, loyalty, references, service, user experience, voice-of-the-customer, and so forth. Like all sciences, brilliance in customer experience management is the product of discovering patterns.

Customer Experience 59

Customer Experience Customer Experience Management Voice of the Customer Touchpoint 59