Call Center Management: Challenges, Strategies, Tips, and Best Practices
Hodusoft
JUNE 7, 2024
As per a report by Gartner , companies that prioritize customer satisfaction with growth, margin, and profitability are more likely to experience customer successes, and have 29% higher chance of securing CX budgets. Call center management is a process using which businesses manage the daily operations of their call centers.
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