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Customer data privacy: A CX guide for 2024

Zendesk

For example, an identity thief may use personal information to apply for government benefits, sign up for credit cards, or take out loans in the victim’s name. A successful malware attack could compromise the security of customer data. Regular data audits can also help you identify customer information that you don’t need to collect.

CX 52
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Kaye Chapman – Learning & Development Manager at Comm100 and CX Accelerator Community Organizer. She holds an MA gained through University College London, the top university for education in the world, and currently works as a Learning and Development Manager at Comm100. LinkedIn : [link]. Website : [link]. LinkedIn : [link].