7 Tips to Make Sure You’re Investing in a All-In-One CRM and NOT a Contact-Management Tool
SugarCRM
SEPTEMBER 19, 2023
Contact relationship management (CRM), contact management system (CMS) … what’s the difference? CRMs lead up to signing the contract, and follow the relationship well after it. Moving forward over the next five years, 45% say the top priority for maximizing value from CRM will be gaining a complete view of all customer interactions.
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