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Hospitality Text Analytics Customer Satisfaction Innovation Net Promoter Score Omnichannel NPS Touchpoint Artificial Intelligence Customer Service More Related Topics >
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NPS Benchmark for Industries and Affecting Factors

SurveySensum

DECEMBER 2, 2021

Any positive integer can be deemed to be a good NPS score since it indicates the overall positive sentiments of customers towards the business. So, what constitutes a good NPS score for the hospitality industry may not apply to the retail industry. Customer expectations. Competitive forces.

Net Promoter Score 52
Net Promoter Score NPS Text Analytics Hospitality 52
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How to prioritize your CX budget

Zendesk

MAY 3, 2021

That is where Zendesk can not only meet this new demand but do so while exceeding customer expectations, turning detractors into advocates, and increasing retention. Our integrated messaging solution scales with your business as mobile users outshop the desktop. Check out our whitepaper on CX in manufacturing. Healthcare.

CX 52
CX Manufacturing Entertainment Healthcare 52
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